GPSR Compliance Statement
Kremona Guitars
At Kremona Guitars, we’ve been crafting instruments with care and dedication for over a century. Along with our commitment to exceptional craftsmanship, we take product safety very seriously. All of our guitars fully comply with the General Product Safety Regulation (EU) 2023/988, ensuring that every instrument is safe, reliable, and ready to inspire musicians of all levels.
1. Product Safety Compliance
We design and build our guitars with both artistry and safety in mind. To meet the requirements of the EU General Product Safety Regulation, we ensure that our instruments are:
- Safe by design: From material selection to final assembly, we focus on creating instruments that are safe to use and enjoyable to play.
- Thoroughly tested: Every guitar goes through strict quality and safety checks to verify its structure, playability, and the safety of components such as the neck, strings, tuners, hardware, and electronics.
- Made to EU standards: We follow established EU safety standards for musical instruments—mechanical and electrical—ensuring each instrument is free from defects that could pose a risk.
2. Consumer Safety Information
We want every Kremona guitar owner to feel confident and informed. That’s why each instrument comes with:
- Clear usage instructions: Easy-to-follow guidance on tuning, handling, care, and safe playing.
- Safety warnings where needed: For example, notes on string tension, sharp components, or safe use of electronics.
- Practical maintenance tips: Helpful advice to keep your guitar sounding and performing its best for years to come.
3. Risk Assessment and Monitoring
Our responsibility doesn’t stop at the workshop. We keep a close eye on the safety and quality of our products even after they leave our factory:
- Material safety checks: All materials comply with EU standards and are free from harmful substances.
- Component assessments: Every element of the guitar—wood, hardware, electronics, and strings—is checked to meet safety requirements.
- Listening to customers: We value your feedback. If any safety concern arises, we investigate immediately and take the right corrective actions.
4. Product Recall and Corrective Actions
If a product safety issue ever arises, we will act quickly and responsibly:
- Product recall: We will promptly remove any affected guitars from the market.
- Corrective actions: Depending on the situation, we may offer repairs, replacements, or refunds.
- Official notifications: We will inform the relevant EU authorities and market surveillance bodies, as required by GPSR.
5. Traceability and Documentation
To ensure full accountability and quick action when needed, we maintain:
- Complete manufacturing records: Each guitar can be traced from the moment it’s made to the moment it reaches a musician’s hands.
- Up-to-date compliance documentation: We keep detailed records of testing, safety assessments, and regulatory compliance, which are available to authorities upon request.
Contact Information
Your trust matters to us. If you ever have questions or concerns about the safety of your instrument or our GPSR compliance, we’re here to help:
Kremona Guitars
Email: contact@kremona.com
Address:
Kremona Guitars, 23 Pehoten Shipchenski Polk, #123
Kazanlak 6100, Bulgaria